FAQ
Your order will be shipped via Canada Post, with an estimated delivery time of 2–4 business days depending on your location. You’ll see an estimated arrival date at checkout, and we’ll send tracking details as soon as your package is on its way.
We’re currently not set up for international shipping, as we’re working hard to establish an affordable shipping option for our international customers. Thank you for your patience and understanding – we look forward to making this available soon!
We accept refunds or exchanges only in specific cases, such as defective products or items damaged in transit. If your item qualifies, we’ll be happy to provide a return address and assist with the process. If you have any questions, please send an email to artimal@artimalcase.com. Thank you for your understanding and support!